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Privacy Notice

Our Privacy Policy was last updated on 31st May 2023.
We process your personal data, which includes your name, contact details, prescription medicines and data from other pharmacy and health care services we provide to you (including, for example, pharmacy medicines, medicine use reviews, flu vaccinations and stop smoking services) for the purposes of:

  • Your Care - providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS;
  • Our Payments - sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments; and,
  • Management - sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.
We hold your information for as long as advised by the NHS. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information.

Our Data Protection Officer is Claude Pereira, email: claude.pereira@nhs.net telephone: 0208 709 2744


Privacy Policy

Please read thoroughly
Introduction
Britannia Pharmacy respects each individual’s right to personal privacy. We will collect and use information through our Web sites only in the ways disclosed in this statement. This statement applies solely to information collected by Britannia Pharmacy websites. In this Privacy Policy references to "we" and "us" are to BritanniaPharmacy.com.
Part I. Information Collection.
Britannia Pharmacy collects information through our Web sites at several points. We collect the following information about primary visitors: Name, Email, Address, Telephone number, Mobile number, Etc.

Britannia Pharmacy does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We verify the accuracy of this information by sending an email to the user.

We collect this information through contact us. As mention above by these means we collect the primary information. The information is collected voluntarily by yourself the user filling it in. To receive our updates and services, a valid email address is mandatory because from time to time we may send you a newsletters that you can opt out of by replying to the email. Your IP address (this is your computer's individual identification number), which is automatically logged by our web server, is also collected. This is used to note your interest in our website also for fraudulent misuse/activities/banning.

Session information is stored in cookies; these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies also enable Britannia Pharmacy to track usage patterns and deliver customized content to users. Our cookies do have an expiration date.

Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
Part II. Information Usage.
The information collected by Britannia Pharmacy will be used for verification purposes. Users who provide information will receive access to our services, receive email announcements or advertisements.

Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

We may offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

If our policy on information collection or uses changes, will advise you by an update in the newsletter within 72 Hours.
Part III. Access to Information.
Britannia Pharmacy maintains the accuracy of our information by updating our databases regularly. Users may access their own personal information and contact us about inaccuracies they may find. You may access your information from your profile email admin@BritanniaPharmacy.com for further information. Users may delete their information from our database by again emailing the address above.
Part IV. Problem Resolution.
If problems arise, users may contact Britannia Pharmacy by email at info@BritanniaPharmacy.com. We are committed to resolving disputes within 72 hours.
Part V. Data Storage and Security.
Britannia Pharmacy protects user information with the following security measures: security protocols, secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.

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Britannia Pharmacy is an independent chain of community pharmacies located in East London and Essex. We have been providing pharmaceutical services and products to our local communities for the last 40 years.
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167 - 169 High Road, Chadwell Heath
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414 - 416 Green Lane, Redbridge
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80 Roman Road, Tower Hamlets
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50 Queens Road, Walthamstow
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