Complaints and Compliments
Service with a million dollar smile!

Our customers are special, and that's why we believe they deserve a million dollar smile service.

Customer service is our main priority and our aim is, "your satisfaction".

We aim to provide top level of quality services and products. If for any reason you feel that we have let you down, or if you are not happy with any of our services or products then we are indeed very sorry.

Please do not hesitate to let us know, as we can improve only with your feedback.

Please be assured that all complaints are dealt with in a professional manner.

If you have any complaints or perhaps you wish to compliment our services, you may contact us or speak to your local branch directly.

Uniqueness Of Our Pharmacies
We care and it shows

All our pharmacies have private consultation rooms available for you to speak to our pharmacist in privacy.


About us
Your personal pharmacy for YOUR health needs.

Britannia Pharmacy is an independent chain of community pharmacies located in East London and Essex. We have been providing pharmaceutical services and products to our local communities for the last 35 years.

Whether its dispensing, advising, supporting or supplying, we aim to deliver the highest quality of pharmaceutical healthcare to all our customers and are dedicated to continuously enhancing and developing our services to meet our customer's needs.

In addition to NHS and Private dispensing, we provide many additional Enhanced and Advnanced services to our customers in the privacy of purpose designed consultation rooms, including;

Medicines Use Reviews Medicines Management
New Medicine Service Anticoagulation Service
Minor Ailments
Flu Vaccination
Smoking Cesation
Private PGDs
Emergency Hormonal Contraception Travel Clinics
Chlamydia Screening
Alcohol Brief Intervention
Supervised Methadone Consumption
Aids to Daily Living
Needle Exchange Community Equipment

As members of the General Pharmaceutical Council, and the National Pharmaceutical Association we also deliver Care Services to Nursing and Residential Homes and have built up a successful portfolio of clients for over the last 25 years.

For more information, please visit our Services section.

Employment Opportunities
Build your Future!

We welcome applications from motivated, hardworking and dedicated individuals.

If you are interested in applying for a position with Britannia Pharmacy, please check our current vacancies.

You may also leave your details on our contact form and our Human Resources Manager will contact you as and when a suitable vacancy arises.

Current Vacancies - Click Here